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Patient Services Manager 2
- System ID
- Food Service
- Employment Status
Memorial Hermann Texas Medical Center is seeking a Registered Dietitian/Patient Services Manager 2 to support patient service operation for a high profile and large volume operation within Memorial Hermann Healthcare System. This level 1 trauma center with 938 licensed beds and an average daily census of 785. This position will have a significant impact on patient satisfaction by managing Sodexo’s patient dining platform.
The ideal candidate will have the following:
- Must be a Registered Dietitian
- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
- Previous experience working in a high volume facility
- Experience with regulatory and compliance within food services
- Strong management skills, preferably in health care
- The ability to effectively communicate with a diverse staff both verbally and in writing
- The ability to identify, on-board, train and develop staff members
- An understanding of what it takes to motivate people to go above the normal call of duty
- Stress tolerance
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Performs audits and prepares reports.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.