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Ambulatory Service Representative III - Conroe
at Kelsey-Seybold Clinic
- Job ID
- Clerical/Administrative Support
Ambulatory Service Representative III
Location: Conroe Area
Job Type: Full Time
Kelsey-Seybold Clinic. Changing the Way Health Cares.
Kelsey-Seybold Clinic is Houston’s premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey. With 19 clinic locations and more than 400 physicians, Kelsey-Seybold provides medical care in 55 medical specialties and is home to a nationally accredited Breast Diagnostic Center, Endoscopy Center, Infusion Center and Cancer Center. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
Performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk. Performs other duties as assigned by the site manager.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
High School Diploma or GED from an accredited program
Associate or Bachelor’s degree in related field
A minimum of 2+ years medical office experience to include the following: Face to face customer service, cash handling, patient registration, appt. scheduling, medical billing, & experience in answering a multi-line telephone system.
3+ years of working in a physician, hospital, or medical office environment
Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, and PowerPoint) and web/Internet are required. Epic experience. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities.
|Fluent in English, verbal and written. Professional demeanor and appearance.|
Bilingual- English and Spanish communication skills (oral and written) possesses the interpersonal skills which are required to interact with internal and external contacts in a courteous and patient focused manner.