Hyatt Place Houston/The Woodlands

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Banquet Server

at Hyatt Place Houston/The Woodlands

Posted: 4/10/2019
Job Status: Part Time
Job Reference #: 1328510
Keywords: event

Job Description

Job overview

As a Banquet Server, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the banquet facilities and/or other areas of the Food and Beverage departments.  You will provide prompt and courteous food and beverage service to banquet guests during banquet/ catering functions to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability.

What you will be doing

  • Have a minimum of 1 year outlet food service experience with a general knowledge of banquet operations. 
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Serves menu items to guests in a prompt and courteous manner and according to the banquet event order; times the service of courses to correspond with the dining pace of the guests.
  • Performs pre- and post-shift side work; set-up, condiments, etc.
  • Clears table after service. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
  • Clears room at end of banquet of all props and centerpieces and properly returns to storage.
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions