Sears Hometown and Outlet Stores

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Credit Manager

at Sears Hometown and Outlet Stores

Posted: 3/10/2019
Job Status: Full Time
Job Reference #: 734e1a7c-0fbd-4399-bcb4-cb7e23a87b15
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Job Description

Leasing Operations is hiring a Credit Manager for our Buddy's Home Furnishings Franchise in Big Spring, TX.

The Credit Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations.  The Credit Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies. When the GM is not at the store, the Credit Manager at times will be the 2nd in charge.

Job Duties/Responsibilities:

  • Acquire and Maintain Customers
  • Act as a customer liason who resells the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel; may direct activities of one or more employees
  • Participates in delivery and pick-up of merchandise.
  • Participates in Credit Collection and Product Collection from customers
  • Compliance with all applicable federal, state and local statutes
  • Decipher, prepare and review store reports
  • Document all customer commitments
  • Ensure company standards for renewals, delinquencies and store collections are satisfied
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
  • Manager customer accounts
  • Managing inventory and cash assets
  • Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
  • All other duties deemed neccessesary for effective store management

Required Skills:

  • Two years' experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising