Harris Health System

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Technical Writer

at Harris Health System

Posted: 5/29/2019
Job Status: Full Time
Job Reference #: 145855
Keywords: technical, system

Job Description

About Us

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Job Profile


The Technical Writer (TW) provides advanced technical writing and editing skills in the preparation and publication of Harris Health's Policies and Procedures (P&P)s and other documentation as assigned.  The TW writes, edits, and formats other key documents and works closely with the P&P Office and system-wide departmental leaders to assure quality documentation to meet Harris Health's organizational needs and expectations.  The TW facilitates compliance with established writing standards and performs periodic review, revision, and editing of P&P documents prior to publication and distribution.  The TW consults with content specialists for technical accuracy, advises in the use of formatting according to Harris Health's approved P&P and other document standard template formats as assigned.

The TW maintains central and interdepartmental repositories for use in tracking and providing system-wide access to Harris Health data including, but not limited to P&P, Manuals, Standing Medical Orders, Clinical Practice Guidelines, Protocols, Plans and other associated documentation as assigned. The TW creates, develops, and maintains standardized document templates for use system-wide, including, but not limited to, workflows, departmental brochures, abstract, evidence of compliance documentation, communications, policies and procedures, and etc. 

The TW has advanced skills in active listening, communicating with others, information gathering and organization, creativity, persistence, visual interpretation, analyzing documents, and problem solving; and exhibits personal effectiveness through initiative and self-motivation.  The TW maintains professional growth and development; upholds high standards of integrity and ethical behavior, mentors others, role models professionalism; and promotes a customer-friendly environment for both internal and external clients by utilizing ServiceFirst behaviors while interacting with patients, visitors, and staff members. 


Education/Specialized Training/Licensure:  Bachelor's degree in Technical Writing, English, Journalism, or related field.

Work Experience (Years and Area):  Five (5) years technical writing experience required.  Three (3) years SharePoint operations/management experience preferred.

Skills/Knowledge:  Excel, Microsoft Word, InfoPic, InfoPath, Visio

SPECIAL REQUIREMENTS:    (Check Applicable Areas)

Communication Skills:
              Above Average Verbal (Heavy Public Contact); Exceptional
              Verbal (e.g., Public Speaking); Writing/Composing;

Other Skills:
              Analytical; Design; Mathematics; Medical Terms; Research;
              Statistical; P.C.; MS Word; MS Excel; MS Access

Advanced Education:
              Bachelor's Degree (Major):  Technical Writing, English,
              Journalism, or related field.
              Master's Degree (Major): Preferred.             

Work Schedule:   Flexible; Travel; Eligible for Telecommute

Other Requirements:  Excel, Microsoft Word, InfoPic, InfoPath, Visio

Benefits and EEOC

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!