Harris Health System

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ACS Business Operations Mgr

at Harris Health System

Posted: 7/12/2019
Job Status: Full Time
Job Reference #: 146068

Job Description

About Us

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Job Profile


The ACS Business Operations Manager is responsible for coordinating, conducting and managing operational and financial reviews and continuous improvement of ACS Health System Operations. Responsible for identifying high risk areas; developing work programs and action plans to increase efficiencies and improve performance.  Prepares statistical and narrative reports from financial and operational reviews; effectively communicates recommendations to senior leadership. Responsible for managing multiple projects, auditing processes, maintaining database and reporting integrity, preparing reports, and functions in multiple departments within Ambulatory Care Services.  Audit responsibilities include the review, analysis, monitoring of procedures and systems management and other assigned functions. Develops, maintains and ensures business quality control issues and assists in the development and implementation of measurement systems.  Manages projects from creation of objectives through implementation and ongoing deliverables.  Must provide exceptional customer service to both internal and external customers; strongly adheres to the Service First values: friendliness, integrity, responsibility, satisfaction and teamwork.


Education/Specialized Training/Licensure:
              Bachelor's degree in Business, Accounting, Finance or related field.
              Master's Degree in Healthcare or Business Administration preferred.

Work Experience (Years and Area):
              Five (5) years' experience in project management. 
              Five (5) years in operational data analytics preferred. 


Communication Skills:
              Above Average Verbal (Heavy Public Contract); Exceptional Verbal (e.g., Public Speaking);

Other Skills: Analytical; Design; Mathematics; Medical Terms; Research; Statistical; P.C.
              MS Word; MS Excel; MS PowerPoint

Advanced Education:
              Bachelor's Degree (Major):  Business, Accounting, Finance or related field.
              Master's Degree (Major): Health or Business Administration preferred

Work Schedule:
              Flexible; Travel; Weekdays

Other Requirements:
              Process improvement and flowchart experience. Intermediate/Advanced level MS Word, Excel, PowerPoint
              and Access knowledge Ability to report, develop and present recommendations to promote fiscal health
              using problem-solving and critical thinking skills.  Excellent verbal and written communication skills, including
              presentation skills.

Benefits and EEOC

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!