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Justice Navigator Part-Time
at Harris County
- Position Description
The Justice Navigator reports to the Deputy Director and is responsible for providing information to members of the public; defendants, victims, and witnesses. Acts as an effective liaison in helping navigate the Harris County criminal justice processes.
Duties and Responsibilities:
Harris County is an Equal Opportunity Employer
- Provides court and court process information to people from diverse cultural, educational, and socioeconomic backgrounds.
- Provides effective assistance by connecting people with the appropriate criminal justice system personnel to address specific issues.
- Develops and maintains an understanding of the Harris County criminal justice system, its processes, and individual agency procedures.
- Establishes and maintains cooperative working relationships with criminal justice personnel from a variety of Harris County agencies.
- Sets priorities and works independently with minimal supervision.
- Utilizes multiple technologies to interact with the public and the Harris County criminal justice system, and maintains records and/or statistics related to those interactions.
- Provides administrative assistance to the Deputy Director, to include work on special projects of varying scale.
- Provides assistance to the Defendant Monitoring Division, which may include:
- Creation and maintenance of case files for persons placed under the Department's supervision.
- Receipt, verification, and recording of changes to supervision records.
- Providing notification of required court appearances or other appointments.
- Verification of court activities and confirmation of court dates.
- Notifying pretrial officers about noncompliance issues.
- Collecting fees and reconciling collections, preparing deposits, and maintaining collection records.
- Performs other duties as assigned and works overtime as needed.
- Must take and pass the HRRM "Clerical Skills Test" with a minimum typing speed of 35 w.p.m. with 80% accuracy.
See General Information tab below for test instructions.
- High school diploma or G.E.D.
- One (1) year of paid work experience performing clerical duties.
- Ability to obtain clearance based on a criminal history background check.
- Excellent organizational, interpersonal and communication skills.
- Ability to provide superior customer service, commitment, and respect to the public while working under stressful conditions.
- Ability to bend, move, store files and reports.
- Ability to handle continuous interaction with the public, constant telephone use, and repetitive typing.
- Ability to push, pull, lift, and carry up to 20 pounds.
- Ability to handle urine specimen containers.
- Ability to work non-traditional work hours.
- Availability to work a flexible, nonstandard schedule.
To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the Hiring Department for consideration.
- Paid work experience in a criminal justice setting.
- Bilingual in English and Spanish.
- Skilled in Microsoft Office applications.
- General Information
- Register Online for the HRRM Clerical Skills Test
- Click the above link to the HRRM Clerical Skills Test registration page
- Click on "Apply" to submit your request for testing
- You will receive a test invitation and instructions via e-mail within 48 hours. Your score will be automatically uploaded to your application.
- The "HRRM Clerical Skills Test" can only be taken once every 30 days
Due to a high volume of applications positions may close prior to the advertised closing date.
- Based on 26 pay periods