Harris County

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Community Health Worker

at Harris County

Posted: 4/3/2019
Job Status: Full Time,Contract/Temporary
Job Reference #: 2363480
Keywords: patient, health

Job Description

Overall Job Objective

Position Description

Under the direct supervision of the Client Services Administrator, the Community Health Worker is responsible for developing partnerships, scheduling appointments, and making preparations in advance for all patient appointments. This position will primarily work out in the field and at various events within Harris County.        

Outreach Duties
  • Maintains a pipeline of candidates that are eligible for Harris County Public Health (HCPH) clinical programs.
  • Point of contact for all potential HCPH clinical program candidates and partnering organizations.
  • Oversees onboarding process for all new HCPH clinical program participants from beginning to end.
  • Maintains a calendar of outreach activities, including community events, workshops, appearances, and other clinical program related events.
  • Assists with the community outreach budget.
  • Nurtures new and old relationships with collaborative partners.
  • Prepares timely and accurate revenue reports indicating program goals.
Registration/ Administrative Duties
  • Restocks and transports all registration documents to and from off-site events.
  • Greets and guides patients through the registration process.
  • Ensures the completion of patient paperwork, sign-in, and HIPPA guidelines.
  • Performs registration correctly to ensure accurate billing and reimbursement.
  • Reviews all paperwork prior to the patient being escorted to the clinical area.
  • Collects consent forms/paperwork and maintains a list of all pre-registered patients for events.
  • Files any necessary department paperwork according to department guidelines.
Operations/Inventory Duties
  • Maintains inventory by ensuring clinical and non-clinical supplies are in-stock at all times.
  • Works with the managers and employees to standardize and maintain inventory.
  • Consistently evaluates equipment to ensure reliability and readiness for all activities.
  • Recommends changes in supply levels as well as eliminates unnecessary equipment and supplies.
  • Rotates inventory to eliminate outdated supplies, and maintains organization in all storerooms.
  • Responsible for establishing a strong working relationship with managers and all employees.
  • Performs other other duties as assigned, including special tasks involved in responding to an emergency event.


  • High school diploma or G.E.D. equivalent.
  • One (1) year of medical experience working in a health clinic, physician's office or hospital.
  • Basic knowledge of Microsoft Office Suite.
  • Must be willing to work flex hours when required.
  • A valid driver's license (Texas upon hire) and reliable transportation.

NOTE: To qualify for this position, required experience, education, knowledge and skills must be clearly stated on your application's employment history.  Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the Hiring Department for consideration.


  • Bachelor's degree in a health/science field or social work.
  • Experience working with a mobile health clinic.
  • Experience working with EPIC.

General Information


  • 40 Hours per Week
  • Will Be Discussed During Departmental Interview
  • Based on 26 Pay Periods
Additional Information - Core Competencies
Organizational Leadership
  • Understands the organizational mission.
  • Understands ethics and public good; is concerned with public trust.
  • Demonstrates respect for the opinions and beliefs of others.
  • Demonstrates a sense of responsibility for the success of the group.
  • Collaborates with others to improve quality and address needs.
  • Ability to adapt to change.
Interpersonal Abilities/Personal Characteristics
  • Uses sound judgment.
  • Self-motivated.
  • Organizes and maintains work environment to allow for maximum productivity.
  • Communicates clearly and effectively, both orally and in writing.
  • Written and verbal English competency.
  • Able to read and follow directions.

Due to a high volume of applications positions may close prior to the advertised closing date.