First Community Credit Union

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Call Center Rep - Part Time (29 hours)

at First Community Credit Union

Posted: 9/23/2019
Job Status: Part Time
Job Reference #: e33a4300-54aa-462f-ae58-057b1bea6b85
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Job Description

We are currently seeking a  Part-Time Call Center Representative for our main office in Northwest Houston.  Bilingual (English/Spanish) is preferred. This position effectively manages multiple daily calls in a busy environment while also completing a variety of daily administrative tasks. In addition to providing first rate member service, the Call Center Rep is accountable for meeting an established number of daily and monthly calls, as well as seeking ongoing cross sell opportunities. The qualified candidate will need to have a minimum of one to three years prior financial institution experience, preferably in new accounts and/or a call center. Successful candidates must enjoy working directly with the public and have good verbal skills. This individual must be available to work from 1:00 pm – 6:00 pm during the week and 9:00 am to 5:00 pm on rotational Saturdays. If you are interested in making a “First-Rate” difference in our members’ lives, here is an excellent opportunity for you!

FCCU is searching for top talent to staff 17 locations across the Houston metro area ranging from North Houston to Sugar Land. FCCU is a progressive $1 billion asset credit union in Houston with an excellent full time benefits package that includes medical, dental, and vision coverage, long and short term disability, family life insurance coverage, paid time off as well as vacation. Part time and full time employees are eligible for 401(k) and a very generous 401(k) match. All FCCU employees enjoy community service events, free credit union membership along with a full range of banking services, a robust Health and Wellness program, and an active Employee Activity Club.

FCCU has been in the community for over 60 years, originally serving employees of the Spring Branch Independent School District. In 1988, FCCU expanded membership to include the Greater Houston Area, thereafter adding Fort Bend and Montgomery Counties in the 2000’s. From our small beginnings to our current $1 billion in assets, we have always operated under the philosophy of "people-helping-people." First Community Credit Union continues to lead the way as a high-tech, high-touch credit union with leading digital services including Online Banking, Mobile Banking, iPhone/Android Apps and more. FCCU also works to ensure our members are backed by the latest in security, launching products including EMV chip cards and My Money Maps. As a full-service financial institution, First Community Credit Union proudly serves the daily financial needs of over 130,000 members at our 17 locations. Wouldn’t you like to be a part of our growing team?