Comfort Keepers

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Client Care Coordinator

at Comfort Keepers

Posted: 3/6/2019
Job Status: Full Time
Job Reference #: 258012
Keywords: healthcare, health

Job Description

PostedMarch 06, 2019
Employment TypeFull-time
CompensationDepends upon Skills and Experience
CompanyComfort Keepers
Location22503 Katy Fwy #23
Katy, TX 77450

Comfort Keepers® began in 1997 when Chris Clum, a Registered Nurse in home healthcare, recognized a first-hand need for services in support of in-home independent living. Today, Comfort Keepers has a network of over 700 locations throughout the United States, Canada, Ireland, Australia, New Zealand, and Singapore.

Comfort Keepers delivers a unique brand of high quality and compassionate in-home care through carefully selected, screened, and trained professionals. Our exceptional team of providers specializes in services ranging from companion and personal care to dementia and respite care.

The care services provided by Comfort Keepers are designed to help seniors and other adults maintain optimal levels of independence in the comfort of their own homes. Comfort Keepers offers their clients a wide range of companionship services, including conversation, walks, and errands (including transportation) and assistance with hobbies and other interests. We also provide personal care services that may include bathing, feeding, transferring, ambulating, and toileting. Our caregivers receive additional training to provide exceptional dementia/Alzheimer's care. By providing the right mix of in-home senior care services to our clients, we feel confident that Comfort Keepers can help maintain independence while enhancing quality of life. 

We are delighted that you are interested in a career with Comfort Keepers that offers attractive compensation and a meaningful challenge. We encourage you to continue with this applicant-friendly online employment application to be considered as a member of our dynamic team!
We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.

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The Client Care Coordinator 

-       Partners with care providers (physicians, nurses, therapists, etc.) to build successful working relationships which improve care for existing clients and develop a continuous flow of referrals
-       Makes calls and visits to potential referral sources and follows up with existing referral sources
-       Organizes and participates in community and public speaking events to represent Comfort Keepers to healthcare providers and the community
-      Conducts initial in-home visits to assess and establish care with potential clients, as well as assists the scheduler to match clients with qualified caregivers
-       Follows up with clients and provides ongoing coordination of care with care providers for new and existing clients; conducts supervisory visits for quality assurance
-      Participates in an on-call rotation to address client and caregiver concerns after hours and on weekends; may be required to provide direct care to clients as part of on-call rotation

  • Visits clients or prospects after referrals are made to introduce the company and services offered
  • Establish and maintain professional relationships with all referral sources, including but not limited to the following: hospitals, physicians, independent living facilities, hospice organizations, elder care lawyers, financial advisors, and others.
  • Routinely visits clients to monitor client’s condition and environment
  • Establishes initial client records and ensures that required documentation is complete and is in compliance with regulations and standards
  • Determines type and duration of services necessary to meet client needs and quotes bill rate based on required services
  • Supervises and mentors caregivers and assigns them to meet client needs
  • Communicates with clients, families, co-workers, and supervisors regarding care
  • Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
  • Participates in on-call rotation

  • High school diploma or GED required
  • Two years experience in a health care setting preferred
  • Experience in coordinating health care preferred
  • Reliable transportation and valid automobile insurance
  • Unrestricted driver's license and clean driving record
  • Experience in supervising and managing staff
  • Excellent computer and Microsoft Office skills
  • Excellent communication skills, verbal and written
  • Able to work days, evenings, weekends, and holidays

  • PTO
  • Health Insurance
  • Short-Term Disability
  • Voluntary Dental and Vision
  • Training provided