City of Katy, Texas

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Building Service Coordinator

at City of Katy, Texas

Pay: $22.19 to $27.73/hour
$22.19 - $27.73
Posted: 11/25/2019
Job Status: Full Time
Job Reference #: 1114203
Keywords: office

Job Description

  • Katy, TX, USA
  • $22.19 - $27.73
  • Hourly
  • Full Time

SUMMARY:  Plans, organizes and oversees the construction plan submittal, approval, and permit issuance process; provides case management of complex building construction applications and coordinates the provision of efficient and effective service delivery to customers and performs related duties as assigned.


  • Oversee the building construction application approval process, plan submittals and plan processing.
  • Coordinate the provision of efficient and effective service delivery to customers; handle difficult and complex customer service situations; identify and recommend opportunities for improving service delivery methods and procedures.
  • Ensure timely processing of plans, permits, applications and coordinate the routing and tracking of plans to various departments and outside agencies for required reviews and clearances; perform follow-up phone calls to ensure timeliness of response from other departments and agencies.
  • Provide case management of complex building construction applications; confer with project owners and design professionals regarding state and local code requirements.
  • Coordinate plan approvals with internal departments and outside agencies including Public Works Department and Fire Department.
  • Develop, update and maintain information and pamphlets provided to the public at the front counter and online.
  • Attend and participate in professional group meetings; stay abreast of new trends, innovations and law affecting the building plan submittal and approval process.
  • Greets and assists customers and residents both in person, at project sites, and over the phone with permitting inquiries. Routes calls to the appropriate person or department; takes detailed messages; responds to inquiries.
  • Review permit applications to ensure the plans meet all code regulations prior to approving building permits.
  • Assist plan reviewers by organizing and inserting plan revisions into original building plans.
  • Relay specifics regarding code, zoning and permit requirements.
  • Participates in City-wide emergency response as necessary.
  • Perform other duties as required.



Education, Training and Experience Guidelines:

Education, Training and Experience Guidelines: High school diploma or equivalent; AND four (4) years of construction experience; OR and equivalent combination of education, training and experience in civil engineering, code compliance, planning, architecture, construction management or a related field.


Knowledge of:

  • Building-related codes and ordinances enforced by the City, including the International Code Council (ICC) building, electrical, plumbing and mechanical codes.
  • Methods and practices of all phases of commercial and residential construction.
  • Principles and practices of building technology, code regulations, and other related studies.
  • General principles and practices of regulatory compliance.
  • Methods and techniques of technical research.
  • Pertinent federal, state and local laws, codes and regulations.
  • Modern office procedures, methods, computer equipment and related software applications.
  • Principles and practices of report preparation.
  • Effective oral and written communication methods and skills.

Skill in:

  • Responding to and resolving difficult and complex complaints, requests and inquiries from the general public.
  • Read and interpret building plans and specifications.
  • Interpret and apply building codes and regulations.
  • Interpret and apply regulatory code requirements and processes.
  • Compile statistics and prepare reports and spreadsheets.
  • Explain building or regulatory code to the public, both verbally and in writing.
  • Conduct technical research.
  • Identify problems and recommend solutions.
  • Communicate clearly and concisely, both orally and in writing.
  • Operate office equipment including computers and related software applications.
  • Maintain accurate electronic and manual records, logs and databases.
  • Prepare clear and concise reports and correspondence.
  • Establish and maintain effective working relationships with those contacted in the course of work.


  • International Code Council (ICC) Permit Technician Certificate, or the ability to obtain in one year.
  • International Building Certificate, or the ability to obtain in one year.



Work may be performed in a standard office environment requiring sitting, standing, walking and bending, OR at various inspection sites which requires standing, walking, bending, climbing and lifting a minimum of 10 pounds. May be exposed to some unsafe structures, unsafe electrical installations, and high voltage. Requires safety procedures to be followed, including the use of personal protective equipment.