City of Baytown, TX

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Office Manager (Fire)

at City of Baytown, TX

Pay: $22.91 to $28.64/hour
Salary : $22.91 - $28.64 Hourly
Posted: 8/13/2019
Job Status: Full Time
Job Reference #: 2538303
Keywords: operations

Job Description

Overall Job Objective

Job Title:Office Manager (Fire)
Opening Date/Time: Mon. 08/12/19 12:00 AM Central Time
Salary:$22.91 - $28.64 Hourly
Job Type:Full Time
Location:Fire, 201 E Wye Dr. Baytown, Texas
Department:Fire
 
The Office Manager for the Fire Department performs administrative duties to support the department's overall mission. Maintains office services by managing/organizing office operations and procedures; assigning and monitoring clerical functions, controlling correspondence, coordinating office staff recruitment and training, planning and implementing office systems, coordinating/assisting with financial management, appraising office staff job performance, and creating/analyzing special reports.
 
Uses/requires office skills to handle:  customer service/communications (internal and external), file organization and management, computer skills including data entry, word processing, spreadsheets, data bases, and graphics software, mathematical computation, report and letter preparation, and decision making within scope of responsibility. 
 Duties:
  • Supervises the Fire Department Administration office, ensuring that customer service needs are met; responds to requests from residents and fire personnel for information and administrative assistance. 
  • Responsible for all deposits, manages and reviews time entry, organizes and disperses all interoffice paperwork from stations, and assists with procurement and billing as assigned. Manages billing and collection for services and conducts weekly/monthly progress meetings. 
  • Generates and monitors monthly Fire Department reports to evaluate performance/progress. Runs statistical data information as requested by the Fire Chief. 
  • Responsible for all Fire Department records to ensure file retention and compliance as required. Coordinates with both Legal and City Clerk's office for all subpoenas, open records requests, and environmental impact requests. 
  • Performs personnel activities for support staff including hiring, training, coaching, performance appraisals, and discipline. 
  • Performs all other related duties as assigned.

 Minimum Qualifications:

REQUIRED:
1. Associate's Degree in a related field from an accredited college or university, or combination of equivalent year's education and experience.
2. Valid State of Texas Driver's License with acceptable driving record.
3. Three years customer service or general office experience OR equivalent combination of education and experience.
4. Advanced computer skills in Microsoft Office.
 
PREFERRED:         
  1. Supervisory experience.

 Additional Information:
Ability to multi-task, establish priorities, work independently, and maintain organization.  Work requires continual attention to detail in entering, composing, typing and proofing data and materials.  Knowledge of business machine operations, personal computers and related software, and accounting/billing processes.  Must have high level of interpersonal skills to handle sensitive and confidential situations with both internal and external customers.  Position continually requires demonstrated poise, tact, and diplomacy.  Ability to get along appropriately with co-workers and the public.