CDM Smith Inc.

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Client Service Leader - USACE

at CDM Smith Inc.

Posted: 8/10/2019
Job Reference #: 1388478
Categories: Customer Service
Keywords: support, service

Job Description

Requisition ID

Business Unit

Job Description
CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for the USACE Districts within the USACE Southwestern Division. We are looking for someone who will develop the strategy to grow our existing work and expand our service offerings within the division. We are open to filling this position in any of our Texas offices.

Job Responsibilities:
• Developing new business and maintaining high-value relationships with USACE Districts within the USACE Southwestern Division.
• Creating client engagement strategies and pursuit plans for multiple federal agencies. Coordinate with Senior Leadership to grow market share across targeted clients.
• Identify opportunities to expand CDM Smith involvement in offerings to include planning, design and construction with federal agencies.
• Serve as capture manager to include the preparation of proposals for single or multiple award task order contracts or task/delivery orders.
• Works effectively with program and project managers and key technical specialists working for their clients to deliver quality projects.
• Lead select projects within his/her technical area of expertise.
• Serve as mentor to lower level staff.
• Active in professional societies in which clients or potential clients are members.
• Working with a team to bring resources of the CDM Smith organization to bear on projects.
• Maintaining liaison with individuals and units within or outside CDM Smith to complete projects.
• Keeping abreast of new methods and developments (e.g. advanced technology) affecting CDM Smith to recommend changes to current programs, or new programs warranted by such developments.

Job Title
Client Service Leader - USACE

WAF Sales - Services

CDM Smith Employment Type

Minimum Qualifications
• Bachelor's degree in science or related discipline with professional scientist registration/certification OR Master's degree in science or related discipline.
• 15 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

Preferred Qualifications
• 10 years of professional level experience, management experience with federal agencies and multiple award task order contracts, preferably with USACE and/or DOD.
• Experience in business development and long-term relationship management for federal-sector clients.
• Excellent verbal and written communication, presentation and negotiation skills.
• Demonstrated Leadership abilities.

EEO Statement
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Why CDM Smith?
CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle.

Job Site Location
Texas - Statewide

Agency Disclaimer
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

Amount of Travel Required

Assignment Category

Visa Sponsorship Available
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position