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OCIP Construction Program Manager 11

at AON

Posted: 5/1/2019
Job Reference #: 28619

Job Description

  • Requisition ID2456057
    Job FamilyUS-TX-Houston
  • Posting Description

    Aon is looking for an OCIP Program Manager.

    This role assists Account Executives and/or Hybrid Account Executive/Brokers on assigned accounts, managing key wrap-up processes that serve clients and undertaking the client-facing and internal activities related to these processes. Program Managers will also assist Brokers as necessary particularly on Commercial Risk business. This role is located in Houston, Texas.

    Your impact as an OCIP Program Manager:

    Job Responsibilities:

    • Maintains effective and productive relationships with clients. Primary focus is on the management of wrap-ups from inception to closure. Serves independently in a client-facing capacity on matters of moderate importance and complexity. May act as the Account Executive for assigned non-complex accounts. May act as placing broker on simple routine placements or renewals.
    • When not performed within a broking unit, gathers and analyzes data on exposures, loss history and standard and unique coverage needs for submissions with the Brokerage Unit. Performs submission assembly/creation where assigned. Facilitates the timely and accurate flow of information between clients, AE and Broker account team members.Manages client open items lists and responds to client ad-hoc requests. Has knowledge of and manages AonWrap, demonstrating to clients and general contractors. Sets up reports in AonWrap. Produces regular management reports on wrap-up status.
    • Gathers and analyzes data and drafts assigned elements of client service plans, stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
    • Actively supports and monitors the renewal process. At the direction of the Broker, drafts quote comparisons and follows up for binders, policies and endorsements.
    • Where applicable, serves as the primary interface with Aon Client Services (ACS), coordinating activities of the client service team
    • and ACS to ensure that key processes assigned are performed effectively and quality of client deliverables.
    • Primary interface with PASC on client administration matters. Receives and manages routine and complex coverage inquiries
    • and endorsement requests. Serves as key client liaison for items
    • such as certificates, location additions, invoices, WC posting notices, allocations, premium finance agreements,
    • summaries of insurance, and policy transmittals.
    • Understands and works in alignment with the Aon Leadership Model and its pillars of Client Value, Unmatched Teams, Innovation, Results and Values.
    • Ensures operational excellence, including adherence to service management requirements (e.g., Transparency & Disclosure, Aon Compliance requirements, Client Promise Methodology). Monitors and follows-up on invoice generation, fee agreements, AVX input, GRIP and GAMS data, receivables and collections. Addresses and resolves problems.
    • May provide guidance and mentoring to a less senior Program Manager. Delegates work to support staff and ACS where applicable.
    • Performs related duties as assigned.

    You Bring Knowledge and Expertise

    Required Experience:

    • 7+ years casualty insurance industry experience - OCIP a plus
    • Experience managing large accounts and client relationships
    • Success working with multiple business units and stakeholders to achieve results
    • Strong working knowledge of the construction industry a plus
    • Superior communication and organization skills


    • Bachelor’s degree or equivalent years of industry experience.

    (Update education accordingly; however, state “Equivalent years of industry experience” if applicable)

    We offer you

    A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

    Our Colleague Experience:

    From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.

    About Aon:

    Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

    By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

    Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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