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Aftermarket Field Service Technicians

at Air Products

Posted: 10/3/2019
Job Status: Full Time
Job Reference #: 688725

Job Description

Req No.

Job Description and Qualifications
Rotoflow™ – Aftermarket Field Service Technician
Rotoflow™, An Air Products Business, is a full-service turbomachinery OEM - providing a wide-range of new equipment solutions and aftermarket services to our customers globally in market segments such as industrial gases, petrochemicals, and hydrocarbons.  

Worldwide aftermarket services are provided from regional service centers for OEM and non-OEM equipment.  Visit for more information.
We are seeking Aftermarket Field Service Technicians to perform installations, repairs and commissioning of various types of turbomachinery at our global Air Products facilities and trade customers. You will enjoy:
  • Having a residence-based position supporting customer locations worldwide,
  • Having approximately 70% travel and 20% home time,
  • Providing rotational support to our service facilities as needed,
  • Being part of and helping develop/grow a world-class service and machinery business from its initiation and seeing the results of candidate’s direct efforts,
  • Working closely as a team with highly experienced, motivated team members including shop technicians, engineers, project managers, and sales to exceed customer requirements and expectations,
  • Being part of Air Products - a large and growing company with proven track record of stability and sustained profitable growth.

The position is responsible for field service repairs, upgrades and commissioning of a broad variety of expansion, compression, and fluid handling equipment used in air separation, hydrocarbon, and petrochemical applications.  You must uphold the company’s safety philosophy and processes for all field service activities.

You will support the Rotoflow expander business along with a variety of other rotating equipment in support of our Air Products business.   You will report to the Operations Manager and you will have primary responsibility for customer interfacing field service support.

  • Ensure a safe work environment by ensuring all Air Products safe work procedures are followed and implementing the Air Product’s Basic Safety Process.
  • Understand industrial safe work processes and standards in the ASU, hydrocarbon and petrochemical environments.
  • Supervise customer representatives and contractors on proper changeout, overhauls and startup of various rotating equipment.
  • Travel to customer sites working independently as a representative of the Rotoflow group.
  • Demonstrate both professional and technical knowledge of turbomachinery and reciprocating equipment.
  • Solve problems by identifying, defining, analyzing and then making sound, timely decisions working with engineering.
  • Demonstrate effective oral and written communication skills; maintain free and open communication.
  • Understand and demonstrate knowledge in reading prints, flows sheets and product designs; provide liaison between the field and engineering and project managers to resolve technical problems as necessary.
  • Ensure trip reports are generated at the completion of all trips documenting scope of all work performed.
  • Manage and ensure expense reports are complete and accurate on a monthly basis.

  • Associates degree in related industry is preferred,
  • Proven experience of 5 or more years of field service with supervisory responsibility in a similar field.
  • Previous experience with reciprocating and centrifugal pumps, compressors, and expanders,
  • Knowledge of industry work practices required,
  • Knowledge of geometric tolerancing and dimensioning,
  • Proficient with PC programs such as Microsoft Outlook, Excel, Word, etc.,
  • Excellent attention to detail,
  • The Field Service Technician position requires an individual with strong leadership abilities coupled with a good mechanical aptitude; strong organizational, interpersonal, communication, and decision-making skills are essential to the position,
  • Ability to work collaboratively across the business to perform responsibilities with minimum direction from management,
  • Ability to understand, implement, and meet the schedule commitments to meet critical customer completion requirements,
  • Strong safety focus, with a full understanding of the applicability of Government EHS regulations and the Company’s Global EHS policies and procedures,

To learn more, visit About Air Products.
Air Products offers a comprehensive benefits package including paid holidays/vacation, affordable medical, dental, life insurance and retirement plans.
We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by Air Products, will be contacted.
Air Products is an Equal Opportunity Employer (U.S.)  You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status. 

Job Title
Aftermarket Field Service Technicians

Employment Type
North America - Non Exempt

Employment Status
Full Time

Type of Relocation Benefits Provided


United States

North America

Global Engrg Mfg Technology & Equipment

Business Sector / Division
Gardner Cryogenics & Rotoflow Admin