ABM Industries Inc

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Trainer - (Hourly Non-Exempt)

at ABM Industries Inc

Posted: 9/6/2019
Job Reference #: 56715
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Job Description

Position Summary
Conduct training programs to facilitate employee development; coordinate ABM training programs with trainees and operations; provide feedback for the adaption and/or further development of training materials for presentation; prepare and schedules room for training programs; prepare training materials; maintain training reference library.

 

Essential Duties:

  • Present new hire training & orientation working with 20 new hires weekly: Customer Service, Air Care training and Employee Handbook contents, Technology, and Wheelchair demonstrations.
  • Teach procedures with wheelchair models as well as safety protocols for securing an aisle chair passenger, i.e. lifting and transfer techniques.
  • Present and explain Tablet technology software and procedures used for operations.
  • Conduct airport tours for new hires.
  • Audit new hire performance and identify retraining opportunities.
  • Payroll Administration for new hires.

REQUIREMENTS:

  • High school degree or GED.
  • Air Care Training or Air Care Training Certified a plus.
  • Intermediate skills with Tablet, variety of workflow and communications applications.
  • Work shift hours of 8AM – 4PM and 9AM – 5PM, some overtime possible.
  • Must pass a drug screen and 10-year background check for airport security badge.
  • Versatility with training techniques and methods to engage all types of learners.
  • Patience and excellent communication skills to accommodate variety of learning styles.
  • Experience in airport work environment or other highly regulated environment, where processes can change.