ABM Industries Inc

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Facility Manager

at ABM Industries Inc

Posted: 2/6/2020
Job Reference #: 58140
Keywords: operations

Job Description

Position Summary

 In this challenging role the Facility Manager oversees multiple parking operations of a 24 hours/7 days a week garage and supervising multiple cashiers. This is a salaried exempt position.

 Essential Duties 

  • Train and develop 10+ attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employee’s performance evaluations.
  • Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.
  • Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.
  • Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.
  • Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.
  • Implement Company safety programs to ensure compliance of safety regulations.
  • Report all incidents and client concerns and requests to the Operation Manager.
  • Ensure facilities are clean projecting a positive image of the Company.
  • Handle special projects assigned by the Operation Manager or Branch Manager.
  • Maintain monthly & daily parking audit program as set within the Standard Operating Procedure
  • Job duties may be modified at any time..
  • Bachelor’s degree.
  • Must have a minimum of three (3) years related experience. Work experience in the parking industry preferred.
  • Excellent verbal and written English communication skills.
  • Excellent customer service skills.
  • Proficient with Windows, Excel, Word and Lotus Notes.
  • Excellent leadership skills.