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Job: Sr. Manager Billing & Remittance

MXenergy

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Jobing Description
This full-time, key position reports directly to the Vice President of Customer Care Operations. The Sr. Manager is responsible for the management of the Billing and Remittance team.

Responsibilities include, but are not limited to the following:

  • Ensure invoices are generated timely allowing for cash flow efficiencies and reductions in working capital for all direct Marketer Consolidated Billing, Dual Bill, and Bill Ready accounts

  • Oversee daily work flow, process management, training, and ensure accuracy of invoices.

  • Work cross functionally with Finance to ensure monthly revenue reconciliation activities are accurate and mitigate any outstanding issues

  • Design, plan and implement billing and remittance policies and procedures.

  • Perform account reconciliation, & work in conjunction with groups and departments within the company.

  • Direct and supervise work of billing staff that are assigned to assist with the Company’s billing and remittance activities.

  • Orients, trains and coordinates staff work assignments. Monitors work of personnel engaged in billing office functions by checking for accuracy and completeness of work.

  • Analyze billing processes and designs and recommends and implements methods for improvement. Prepare summary reports on new changes.

  • Provide input regarding topics of discussion during meetings with management.

  • Provide monthly financial and analysis reports on Accounts Receivable status, payments status and metrics.

  • Maintain an adequate internal controls environment for the area(s) of responsibility, including the key controls identified for Sarbanes-Oxley compliance.

  • Ensure that any known internal control problems/issues/concerns are identified and communicated on a timely basis to immediate supervisor and to the Internal Audit Department

  • Perform other duties and/or special projects as assigned.

  • Project Management for assigned Remittance and Billing enhancements

  • Maintain Data integrity of CIS applications by reviewing/approving all data changes and system enhancements for CIS applications

  • Responsible for vendor relationship and contract management respective to billing and remittance services

  • Ensure billing and remittance processes are aligned with regulatory requirements and utility BSA agreements

  • Skills / Requirements
    Work Experience Requirements

  • 7+ years of billing experience within a high volume department, process improvement experience desired
  • Experience managing direct reports and project initiatives
  • Excellent customer service skills
  • Ability to manage conflicting deadlines and priorities and have a team player mentality
  • Managerial Experience required

    Education Requirements

    Bachelors degree in Business, Accounting or related field


  • MXenergy Preview
    MXenergy
    MXenergy is one of the largest natural gas and electricity suppliers in the country, serving nearly half a million customers in Texas, Georgia, Ohio, New York, New Jersey, Michigan, Massachusetts and more... More


     
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