Job: HEALTH CARE CUSTOMER SERVICE REPRESENTATIVE-NORTHWEST

HEALTH CARE CUSTOMER SERVICE REPRESENTATIVE-NORTHWEST

• Answering telephone inquiries from policyholders and agents via our 800# and also written inquires received through our office
• Reviewing policy plans and provisions to determine available options
• Processing requests for in-force policy illustrations
• Preparing duplicate contracts and/or policy certificates
• Processing non-forfeiture options and other policy changes
• Researching premium and loan inquiries
• Preparing written responses to other general policy inquiries

1-3 years of experience in the life insurance industry, preferable in Life Administration and Customer Service. Proven keyboard skills are needed. Prior written and verbal communication skills are required. Dependability and flexibility are a must.

Our ideal candidate will be someone who:
Has a positive attitude toward customers and a desire to be a team member
Is flexible and can adapt easily to changing priorities
Is dependable and will have a good attendance
Is eager to learn about the processes handled in our office

CALL 713-461-5823 FOR AN INTERVIEW